IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Submitted
Workspace IBM MAS - Mobile
Categories Technician
Created by Guest
Created on Mar 3, 2026

RELATED IDEAS

Accepting Work Order in Techncician on Mobile should not move user to top of list

Every time a Mobile users accept a work order in the Technician application, they are moved to the top of the list. If a customers work flow is that the technicians accept multiple work orders in a row (for example at the beginning of the day), they will have to scroll back down to the position they were at after accepting a work order.

We cannot think of any scenario where it is helpful to be moved to the top of the list when accepting a work order, whatever workflow customers use, and therefore we believe this could help all users of MAS Mobile to different extents.

Our suggestion is that either:

  • The full WO-list is not refreshed with listDS.forceReload(). Only the accepted work order is refreshed.

  • Full WO-list is refreshed, but user is not moved to the top of the list.

  • Full WO-list is refreshed, user is moved to the top of the list and then user is moved back to the position they were originally at.

Idea priority High
Needed By Yesterday (Let's go already!)
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