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PROBLEM DESCRIPTION
The crontask for an asset with an associated sync object in maps, will fail to run because the default insert site is not defined. However the desired effect is for it to run for all sites.
REPRODUCTION STEPS
1. create new escalation on object Asset, with whereclause to point to only one asset that is linked to GIS and which was tested before that sync to GIS works fine
Escalation -> New
Name: GISAsset, Applies to ASSET, Condition: assetnum='7003'
Escalation Point -> leave blank
Actions -> Value = 'BAM test integration'
Parameter/Attribute = description
Type = Set Value
Accessible from = ALL
2. Link this new escalation to action that changes description to some predefined value (set value to change description to: 'tested by escalation' )
3. Run escalation
RESULTS: Output is that description of asset has been changed by escalation (action) correctly but no integration message has been generated to sync with GIS.
However, changing description via GUI will create such message without issues.
EXPECTED RESULTS: This is because the escalation 'user' maxadmin does not have a defaultInsetSite, then mboRemote ==null and code returns SKIP_TRANSACTION.
BUSINESS IMPACT
In this scenario there are multiple sites and the organisation is planning on growing to more than 10 sites so the escalation would benefit from running for all sites.
VERSION
Maximo Integration Framework 9.0.81 Build 20250120-0942 DB Build V9000-20 HFDB Build HF9000-04
IBM Maximo Spatial 9.0.13 Build 20241218-1652 DB Build V9000-09 HFDB Build HF9000-01
IBM Maximo Mobile 9.0.81 Build 20250120-1225 DB Build V9000-74 HFDB Build HF9000-30
Maximo Application Framework 9.0.81 Build 20250102-2106 DB Build V7600-36 HFDB Build HF7600-21
Manage Foundation 9.0.81 Build 20250120-0942 DB Build V9000-37 HFDB Build HF9000-02
Maximo Manage 9.0.81 Build 20250120-0942 DB Build V9000-01 HFDB Build HF9000-15
Maximo Process Automation Engine 9.0.81 Build 20250120-0942 DB Build V9000-127
Idea priority | High |
Needed By | Month |
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