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Status Future consideration
Workspace IBM TRIRIGA Application Platform
Created by Guest
Created on Jan 16, 2025

RELATED IDEAS

Enable UX service worker to be forced offline in poor wifi/cell service areas.

See this idea on ideas.ibm.com

In our testing, offline testing works if you are online or completely offline. What fails is poor wifi/cell service areas.  The app does not go into offline mode and continues to try to function as if the application is in a healthy network situation.  This is a HIGH impact to our current users. They complain about the UX applications and are stating that it is unusable. 

This request is to add additional service worker messages to allow the Perceptive UX Work Task and Work Task Services applications to switched to Offline Mode by the user.  When the user know they are going to travel to a poor wifi/cell service area they can opt-in to force the application to go into offline mode.

We have a prototype working and the level of effort is not high. It includes adding a "forceOffline" and "triOnline" message to be added to the service worker (sw.js). The messages should update a service worker variable that is considered in the logic the current service worker uses to determin it is offline.  Other enhancements are welcome to make this better.

*An additional change would be to detect poor wifi/cell service situation and go offline earlier.  One idea, that is untested, is to continually monitor the TRIRIGA server's response times performing a small data fetch (like current user) and calculate the response time. 

Idea priority High
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Jayanthi Manoharadhas
    Reply
    |     Mar 10, 2025

    Hello, Thank you for taking the time to provide your ideas to IBM. Our team has evaluated your idea and we will leave it here and review periodically for possible inclusion in a future release. You can encourage others to show support by voting on this idea. Thank you again for your feedback.

  • Guest
    Reply
    |     Jan 16, 2025

    Offline mode is not usable in areas where the connection goes in and out.  It would work much better if it could be forced into offline mode. 

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