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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Created by Guest
Created on Mar 4, 2025

TRIRIGA support for Instana tracing (required for logging analytics)

Not all logs are being recorded by Instana due to TRIRIGA calls not being complete. WARN log messages are discarded from workflow defined in IBM Tririga.

The Instana team suspects that not only are logs missing, but also missing traces or calls related to other functionality of IBM Tririga.

Instana Logging are EXIT spans and we can't have any EXIT span without ENTRY. For some cases in TRIRIGA (e.g. com.tririga.platform.workflow.runtime.WFProcessor) there is no ENTRY span, hence the EXIT logging span is rejected due to which no logs are visible in the Instana dashboard.

Idea priority High
Needed By Month