IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace IBM TRIRIGA Cross Functional Application
Created by Guest
Created on May 1, 2023

RELATED IDEAS

Email Notification Retry for SMTP Connection Failures

Notifications which are sent from the TRIRIGA platform by triggering the NOTIFY action will not trigger a failure or warning within the application workflow.  The workflow does not wait for a success response from the smtp configuration and send failures can only be detected via error log monitoring.

2023-04-22 06:57:06,190 WARN  [com.tririga.platform.notification.ExternalNotificationSender](WFA:922309684 - 1472536267 triIssue:4975258984 IE=4975258741) Error sending notification [record id 1472536286, host:smtp.starbucks.net, user:, pass: ****masked****, port:25[MID-84757962]

Our business is reliant on the notification process to inform suppliers of dispatched work - often critical and requiring the recipient to response on deadlines.  The ask for this Idea is to allow for the smtp response to be captured in the workflow so a retry logic can be implemented.  We leverage this type of retry logic in other applications within our enterprise and believe this would greatly improve the integrity of the smtp functionality in the product.

Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Lou Giambalvo
    Reply
    |     May 17, 2023

    Hi Ken, Thank you for taking the time to provide your ideas to IBM. Our team has evaluated your idea and we will leave it here and review periodically for possible inclusion in a future release. You can encourage others to show support by voting on this idea. Thank you again for your feedback.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.