IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Future consideration
Workspace IBM TRIRIGA Operations & Maintenance Management
Created by Guest
Created on Nov 21, 2023

RELATED IDEAS

QR Code Reading in Tririga WorkTask Site

It is crucial for maintenance work to be able to read QR codes. However, when attempting to read QR codes on the Tririga WorkTask site, we have encountered an issue where the function is unresponsive. Interestingly, when we attempted to read a different type of QR code (notably, desks have a distinct QR code from other assets), we did not encounter any problems. 

Kindly inform us about the categories of QR codes that may pose readability challenges when processed by Tririga.


Steps Taken:
• We verified that the QR code reading function works correctly within the Tririga WorkTask site.
• Successfully read QR codes of different format (e.g., desks) as part of our troubleshooting.
• Reviewed Tririga WorkTask site documentation but found no specific information regarding QR code compatibility.

This impediment is detrimental to our maintenance operations as it prevents us from efficiently accessing asset-related information, potentially resulting in delays and inefficiencies. We request immediate attention and resolution from the IBM Tririga support team to diagnose the root cause and suggest/implement a corrective solution.
 

Idea priority Low
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Lou Giambalvo
    Reply
    |     Mar 6, 2024

    Botond, Thank you for providing the QR Code type. Our team has evaluated your idea and we will leave it here and review periodically for possible inclusion in a future release. You can encourage others to show support by voting on this idea. Thank you again for your feedback.

  • Admin
    Lou Giambalvo
    Reply
    |     Mar 5, 2024

    I exchanged emails with Botond, the QR code is 2d datamatrix QR code

  • Admin
    Lou Giambalvo
    Reply
    |     Feb 21, 2024

    Botond, since we have not received the additional information required to assess this Idea, it is being closed. If you would like this Idea to be evaluated, please resubmit a new Idea and includew the additional information requested. Thank you for taking the time to provide your ideas to IBM.

    2 replies
  • Admin
    Lou Giambalvo
    Reply
    |     Dec 13, 2023

    Thank you for taking the time to provide your ideas to IBM.

    We plan to update our documentation to clarify which QR Code formats we support. What format would you like for us to consider supporting in the future?

    I look forward to your response. Thank you again for your feedback.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.