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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Created by Guest
Created on Feb 22, 2024

Ability to attach any type of document to service request

Most of the service request the client manages require the enduser to upload a document with extra information or a form filled, they would like to have it added OOTB the ability to upload any kind of file when creating a new service request using the UX Application. Right now the default UX app allows to attach a photo to the comment in a service request but they would need the ability to upload a file instead of just a photo.

Idea priority Medium
Needed By Quarter
  • Admin
    Lou Giambalvo
    Reply
    |
    Mar 20, 2024

    Hi Luis, Thank you for taking the time to provide your ideas to IBM. Our team has evaluated your idea and we will leave it here and review periodically for possible inclusion in a future release. You can encourage others to show support by voting on this idea. Thank you again for your feedback.

  • Guest
    Reply
    |
    Mar 20, 2024

    Hi Lou, at this moment the users want to be able to upload mainly a pdf or word document and in some cases they might need to upload a zip with more than one file.

    Thanks

  • Admin
    Lou Giambalvo
    Reply
    |
    Mar 6, 2024

    Hi Luis, Thank you for taking the time to provide your ideas to IBM. I need a little more information to understand your idea.

    In addition to a photo or PDF, what types of files do you expect users to attach?

    I look forward to your response. Thank you again for your feedback.