IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Status Not under consideration
Workspace IBM MAS - Maximo IT
Created by Guest
Created on Feb 20, 2018

RELATED IDEAS

Set default Impact field for Issues raised from Self Service Portal

For tickets raised form the Self Service Portal, having them all set to a default impact value before being assessed by SDA's/other groups would be easier for our teams to report from and review. As this is not currently inside the product, we will review the customization with an automation script for now.

Idea priority Low
  • Post comment
  • Admin
    MELODY Bienfang
    Reply
    |     Jan 13, 2022

    Thank you for the idea for IBM Control Desk. At this time IBM development will not be implementing this idea. We will close this idea for now and should it become a priority for many customers, we will revisit it again.

    Feel free to reach out to IBM at https://ibm-ai-apps.ideas.ibm.com/ with all great ideas.

  • Guest
    Reply
    |     Apr 23, 2020

    We will take into consideration for next generation UI.

  • Guest
    Reply
    |     Apr 5, 2020

    We have implemented a workaround with automation scripting, would be good to see as on OOTB option in the future, thanks.

  • Guest
    Reply
    |     Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Workload Automation and Control Desk
    Product - IBM Control Desk

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - IBM Control Desk

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