IBM Sustainability Software - Ideas Portal
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This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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IBM MAS - Maximo IT

Showing 72 of 6347

Ability to reuse the same fields multiple times with different sigoptions in Self Serve

In our existing customer environment, the same fields—or fields located in different sections—need to be displayed to users with different input types. In SSC, this is achieved by defining multiple sections and assigning different sigoptions to th...
23 days ago in IBM MAS - Maximo IT 1 Under review

Using static texts with parameters in Self Serve

In our customers' current Self Service Center (SSC) application, in the offerings that use the default presentation, parameterized static text components are used to show different descriptions for each offering that provides additional informatio...
23 days ago in IBM MAS - Maximo IT 2 Under review

OpenTelemetry based discovery for configuration items (automatically populating CMDB)

IT operators are challenged by configuration management of container based infrastructures (OpenShift, Kubernetes). Synchronisation approaches and discovery of configration items (CIs) are challenging due to the dynamics within container environme...
about 2 months ago in IBM MAS - Maximo IT 0 Under review

Extend CMDB Discovery to IBM Automation Products - especially Instana and Turbonomic

Maintaining CMDB configuration items (CI) in Maximo IT manually is a time consumung process that may introduce errors. An automated discovery and maintenance of CIs would be benefitial. Maximo IT provides integrations for several products e.g. TAD...
about 2 months ago in IBM MAS - Maximo IT 1 Planned for future release

Rethink the Self Service Center search engine to ensure the search engine just search among offering and ignore all incident, service request tickets

Here is something that causes some problems in the 7.6.1.3 version of Control desk and possibly since a longer time. Because outside of Control Desk application, the search engine of the Self Service Center currently fetches all incident, service ...
about 3 years ago in IBM MAS - Maximo IT 9 Not under consideration

Refresh Maximo IT demo content

The current Maximo IT demo content are 2 decades old. https://en.wikipedia.org/wiki/Dell_Latitude#Latitude_D600 and Windows XP as part of the major IT Asset records. These need to be clean up along with many outdated data samples. It is also diffc...
about 1 year ago in IBM MAS - Maximo IT 2

Conditional Sigoptions for Service Portal Offerings

Conditional sigoptions that are given by application designer for custom offering dialogs (input modes, display options etc) not working on Service Portal even though they are working without an issue on Self Service Center. Our two of the biggest...
almost 2 years ago in IBM MAS - Maximo IT 1 Not under consideration

CTI Integration for IBM Control Desk

In earlier IBM Control Desk releases there was a CTI integration with Genesys and potentially also with CISCO. The corresponding CTI plugin is still deployed together with the optional content for ICD. Nevertheless the Genesys SDK that is required...
almost 5 years ago in IBM MAS - Maximo IT 0 Not under consideration

Ability to add multiple SLA targets (not just contact, response, and resolution)- SP

In complex environments that are usually more targets that need to be added via the SLA targets (not just contact, response, and resolution). Such as (but not limited to) pickup target, delivery target, restoration target, reroute target, initial ...
over 2 years ago in IBM MAS - Maximo IT 1 Not under consideration

Live Chat - Add timestamp next to chat message

There is missing timestamp in chat window next to chat text entry.All communicators like Sametime have such timestamp which tells when message was sent.We consider it as crucial and must have for business chat usage.
about 6 years ago in IBM MAS - Maximo IT 4 Is a defect

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