IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Delivered
Workspace IBM MAS - Maximo IT
Created by Guest
Created on Aug 8, 2019

RELATED IDEAS

Change Language from within the Service Portal

We are using IBM Control Desk as our main ITSM tool. The service portal is planned to be used by all end users to log their SRs / Incidents. We have Signle Sign-On implemented in our environment.

We have a multi-lingual environment (around 50 countries) where end users converse in English, Arabic, and French.

With SSO implemented (the login page is skipped), users can neither select the language nor can they view the Service Catalogue in their language (it is always English).

We are currently not able to launch the Service Portal for all users to be able to use it as the main Self-Service portal for requests because of these limitations.

What I am suggesting, is a link/button from within the Service Portal (and also from within the ICD UI) to be able to change the language for the user after login.

Idea priority Urgent
  • Post comment
  • Guest
    Reply
    |     Jun 10, 2021

    This functionality was delivered with ICD 7.6.1.3 in Dec 2020.

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