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IBM Sustainability Software - Ideas Portal


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Status Not under consideration
Created by Guest
Created on Feb 4, 2015

Ability to dp Adhoc reporting in Service Request Application

As per the PMR 83389,442,000 - ability to Adhoc reporting is not a feature for applications like Service request.

However, this functionality is used by managers and Technical Directors to monitor and analyze KPI's of the Fulfillment teams.

Hence, this request is for the ability to provide Adhoc reporting on Service request Application

Idea priority High
  • Admin
    MELODY Bienfang
    Reply
    |
    Jan 13, 2022

    Thank you for the idea for IBM Control Desk. At this time IBM development will not be implementing this idea. We will close this idea for now and should it become a priority for many customers, we will revisit it again.

    Feel free to reach out to IBM at https://ibm-ai-apps.ideas.ibm.com/ with all great ideas.

  • Guest
    Reply
    |
    Apr 12, 2019

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Cloud
    Product family - Workload Automation and Control Desk
    Product - IBM Control Desk

    For recording keeping, the previous attributes were:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - IBM Control Desk

  • Guest
    Reply
    |
    Oct 10, 2015

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - WebSphere
    Product family - ITSM Automation and Control Desk
    Product - IBM Control Desk

    For recording keeping, the previous attributes were:
    Brand - Tivoli
    Product family - Asset Management
    Product - IBM Control Desk

  • Guest
    Reply
    |
    Apr 9, 2015

    Thanks for submitting this requirement. We will evaluate this request for possible inclusion in a future release.

  • Guest
    Reply
    |
    Feb 4, 2015

    Attachment (Use case)