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We use reconciliation tool to reconcile our Authorized and Deployed assets.
We are experiencing difficulties to properly handle asset reconciliation due to the limitations of the tool.
1. There are only certain fields available for filtering. Asset location would be useful, but it's not an option.
2. The task filter only work in an inclusive way so if we would like to exclude certain assets we would need to include every other asset.
Are there a workarounds for the above issues?
Will these be addressed in upcoming releases?
Idea priority | Urgent |
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Thank you for the idea for IBM Control Desk. At this time IBM development will not be implementing this idea. We will close this idea for now and should it become a priority for many customers, we will revisit it again.
Feel free to reach out to IBM at https://ibm-ai-apps.ideas.ibm.com/ with all great ideas.
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Cloud
Product family - Workload Automation and Control Desk
Product - IBM Control Desk
For recording keeping, the previous attributes were:
Brand - WebSphere
Product family - ITSM Automation and Control Desk
Product - IBM Control Desk
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - WebSphere
Product family - ITSM Automation and Control Desk
Product - IBM Control Desk
For recording keeping, the previous attributes were:
Brand - Tivoli
Product family - Asset Management
Product - IBM Control Desk
Requirement is being evaluated by development to insure a solution can be implemented in a reasonable fashion. Currently IBM has accepted this requirement. We will continue to evaluate it and schedule for a future release. Thanks for your submission.
It would also be useful if the reconciliation results could be filtered by the asset custodian. We have multiple asset owners and now I have to maintain one task and task filter fore each of the just so they can filter the results by the task ID assigned to them. Being able to filter for asset custodian would eliminate this problem.