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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Is a defect
Created by Guest
Created on Nov 5, 2022

When rejecting or accepting ticket resolution via service portal, the log is not translating the tag on ICD

When entering a log in the portal via actions, for example reject or confirm ticket resolution, a tag is inserted in the worklog details, this only happens for new versions, it did not happen until version 7.6.1.1. from the service portal. See IBM case: TS010677519. We need the insertion behavior of this new tag to be optional.

Idea priority High
Needed By Quarter
  • Admin
    MELODY Bienfang
    Reply
    |
    Nov 17, 2022

    Thank you for reaching out to IBM with your great idea. Upon research we have determined this can be fixed/resolved.

    L3 will undo the change that was done as part the defect that introduced this problem. Dev will investigate how the defect could be fixed differently. Thus, No "idea" RFE needed


    Please let us work to resolve this in the near future.