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Status Future consideration
Workspace IBM Engineering - Foundation/Common Services
Categories Unassigned
Created by Guest
Created on Oct 16, 2017

RELATED IDEAS

CLM Server Rename Process

See this idea on ideas.ibm.com

Most customer of CLM will have multiple environments (DEV, QA, PROD). Periodically there is a need to populate/refresh DEV and QA environments with PROD data. The process to create backups of each database for each CLM application on PROD is straight forward. The painful part is after restoring those backups to say a QA environment, and then performing the Server Rename steps is highly manual, ton's of cut and pasting and if there is a hidden character/added space that can result in a bad Server Rename, which means one needs to start completely over. The first time I did this it took us 5 times to finally get it right with 2 IBM developers, 2 IBM support person, 1 IBM Professional Services and myself. My request for enhancement is to improve this process to be automated via scripts, maybe offer a user interface if need be, and to make it so one can do it right the first time, versus not. I have to believe that all CLM customers would find this very beneficial since we all need to do this multiple times a year, and the overall cost of failure and IBM resources having to support/fix/resolve those failures is very large.

Idea priority High
  • Post comment
  • Guest
    Reply
    |     Aug 19, 2021

    ELM is undergoing platform and automation improvements. We'll be investigating this as part of that effort.

  • Guest
    Reply
    |     Nov 10, 2020

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Internet of Things
    Product family - Engineering Lifecycle Management (ELM)
    Product - ELM Common Services
    Component - Unassigned
    Operating system - Windows
    Source - Other

    For recording keeping, the previous attributes were:
    Brand - Internet of Things
    Product family - Engineering Lifecycle Management (ELM)
    Product - IBM Engineering Workflow Management (formerly Rational Team Concert- RTC)
    Component - Unassigned
    Operating system - Windows
    Source - Other

  • Guest
    Reply
    |     Mar 30, 2020

    Due to processing by IBM, this request was reassigned to have the following updated attributes:
    Brand - Internet of Things
    Product family - Engineering Lifecycle Management (ELM)
    Product - IBM Engineering Workflow Management (formerly Rational Team Concert- RTC)
    Component - Unassigned

    For recording keeping, the previous attributes were:
    Brand - Internet of Things
    Product family - Engineering Lifecycle Management (ELM)
    Product - IBM Engineering Workflow Management (formerly Rational Team Concert- RTC)
    Component - Other

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