Skip to Main Content
IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

4 Not supported for the current status
Status Planned for future release
Created by Guest
Created on May 19, 2025
Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit MASCOM-I-127 custom expiry date of JSON Web Token to be increased more than 90 day duration.

Configurable expiration time for SAML integration token Merged

There is currently a 90 days limit for the JWT token used for MAS9 integrations with SAML. Meaning every 90 days the system connected with MAS 9 has to manually update the SAML token. This limitation prevents the integration of Maximo through SAML. Although on paper MAS9 has SAML capabilities, this limitation makes it ineffective, it can't be used.

Idea priority Urgent