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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Future consideration
Created by Guest
Created on Nov 6, 2020

VET Ability to change the Other Work at Location table query in the Graphical Appointment Book Application

The Graphical Appointment Book (GAB) application has a sub table called "Other Work for Location".

This uses a hard coded SQL statement to provide the fetch the data to displaly.
The SQL statement restricts the table to only showing parent work orders. Vetasi have customers who do not use appointments with parent work orders.

Ths RFE is to allow the system administrators to provide their own customised queries without writing code.

The query that defines the contents of the Other Work at Location table in the GAB application is hard coded in the ApptBookAppBean class and restricts the table to only showing parent work orders. Customers like AW specifically do not use appointments with parent work orders. The application should provide a way for this query to be adjusted without resorting to java customisation.

Idea priority High
  • Guest
    Reply
    |
    Apr 12, 2022

    IBM had decided that any Idea that we would not be able to implement in a 12-month time frame would be marked as “Not under consideration”. Because this is a good Idea it did get promoted to our backlog as we didn’t want to lose it. Based on the feedback from customers like yourself IBM will allow us to keep this Idea even if it cannot be completed in the next year and change the status back to “Future consideration” to make it visible to our customers once again.

  • Guest
    Reply
    |
    Mar 28, 2022

    Hello Mark,

    Thank you for taking the time to provide your ideas to IBM. We truly value our relationship with you and appreciate your willingness to share details about your experience, your recommendations, and ideas.

    As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion. The offering team has carefully reviewed this idea and has decided that it does not fit into our immediate release plans. This idea is important to us and we will be kept in backlog repository. It might be reassessed or reopened for additional feedback in the future. We value your feedback and thank you for allowing us the privilege of partnering with you in developing our products.