IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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My ideas: IBM MAS - Service Provider

Showing 10

Include Preventive Maintenance part of the Service Provider Applications

Make the application Preventive Maintenance part of the Service Provider solution. An application Preventive Maintenance (SP). In this new application it should be possible to associate a PM record to a Customer and apply Customer Agreements and P...
almost 5 years ago in IBM MAS - Service Provider 2 Future consideration

Bill batch Grouping when billing from Work Order Tracking (SP) List View

Background At Trafikverket there is a demand to have work orders of a certain type to land on a single bill batch. We have solved this by using the field WORKORDER.PLUSPCOSTCENTER and via an Automation script for WO's with a specific Classificatio...
over 3 years ago in IBM MAS - Service Provider 1 Future consideration

Job Plan (SP) and Work Order Tracking (SP) to support Dynamic Job Plans

Maximo 7.6.1.1 added Dynamic Job Plans to core Maximo. The UI for Job Plans (SP) and Work Order Tracking (SP) does not contain the new fields. This requires copying over XML to the SP applications in several places, making it easy to miss fields w...
over 3 years ago in IBM MAS - Service Provider 1 Future consideration

Adjust prices in Labor Price Books with % Adjustment

Please see the attached file.
over 5 years ago in IBM MAS - Service Provider 1 Future consideration

Configure the ability to delete a Bill Batch Line from Customer Billing (SP) application

As per standard Maximo functionality, there is no option to delete bill batch line / work order once it is associated to Bill Batch record in Customer Billing (SP) application. However, there is an alternate option to change Bill Batch Line status...
over 2 years ago in IBM MAS - Service Provider 0 Future consideration

Service Provider Billing - Add a method for adding work order transactions to be added to a bill batch rather than having to POSTPONE or EXCLUDE transactions

When creating a bill from a Work Order using the action Customer Billing > Create Customer Bill, it is administratively burdensome to have to POSTPONE or EXCLUDE transactions, especially when only a few transactions are to be copied to a bill. ...
about 3 years ago in IBM MAS - Service Provider 0 Future consideration

Add 'SLA Hold' feature in work orders (not just tickets).

https://ibm.box.com/s/hleua3bqacz7kda7wydzdtc4tlhx1o5i SLA Hold feature is very useful and used all the time by all users. It does not make sense that it is available in some applications and not available in others. https://ibm.box.com/s/hleua3bq...
about 2 years ago in IBM MAS - Service Provider 0 Future consideration

Resolve E-mail listener conflict Service Provider and core Maximo

As discussed in case TS003772549 there is a conflict between the Service Provider add on and core Maximo/ICD functionality which occurs in the e-mail listener process. This has also been registered under APAR no. IJ28630. Switching on the standard...
almost 4 years ago in IBM MAS - Service Provider 1 Future consideration

When selecting Service Items to a Work Order, filter using Customer on Work Order

In the Service Provider product, Service Items can be associated with Customer(s). When selecting a Service Item to a Work Order, the list of Service Items is not filtered based on the Customer on the Work Order. To make it easier for the user to ...
almost 4 years ago in IBM MAS - Service Provider 0 Future consideration

Agreement/Price Schedule relational operator on wrong condition line

It is possible to change a price schedule conditions "Within Group" and/or "Between Groups" relational operator and set it on the wrong condition line. As a result Apply Agreement generates Null Pointer exceptions when applying a customer agreemen...
over 11 years ago in IBM MAS - Service Provider 2 Future consideration

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