IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Maximo IT

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Ability to associate affected services from CMDB/TADDM to a Single ticket raised in ICD

When a ticket is being created all affected services need to be identified. This needs to drive the following:Identifying the service with the most consequence to the business, and use this to calculate the ticket's urgency.Ideally, all affected s...
over 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

SSP re-direct with SSO

Ability for end users to navigate directly to SSP offerings when SSO authentication is configured.Currently SSO takes user to the homepage first, then requires them to click the link for a seond time to navigate to the offerings.IBM Case: TS001915727
over 5 years ago in IBM MAS - Maximo IT 2 Not under consideration

Multiple UI changes to scaling capabilities / behaviour of fields on UI

- ICD doesn't scale or text wrap when reduced in size/window does not take up full screen.- should be able to increase font size- can't tab through all fields on screen e.g. radio buttons or date selection windows- drop down for calendar in Change...
almost 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

Lists in dialog boxes - ability to select all items returned from a filtered list

When in a dialog box having a table, you can only simultaneously select visible rows. Would like ability to select all in the result set.
over 10 years ago in IBM MAS - Maximo IT 3 Not under consideration

Filter/Search by Collection in Configuration Items and Assets

User obtains a result set in Configuration Items or in Assets based on a Collection
over 10 years ago in IBM MAS - Maximo IT 4 Not under consideration

Global search in toolbar

Users would like the ability for a ticket and change search on the toolbar at the top of ICD I had prev logged an sr 15635
over 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

Allow end-user to cancel a Service Request from traditional Self Service Center (not Service Portal)

Service Portal allows end-user to cancel a ticket.https://www.ibm.com/support/knowledgecenter/SSZRHJ/com.ibm.sccd-saas.doc/cdui/t_cdui_ssc_cancel_sr.html But the traditional Self Service Center does not provide this function which is essential to ...
over 7 years ago in IBM MAS - Maximo IT 4 Not under consideration

Analyse and Highlight Duplicate Tickets

There are circumstances where say an email server is down, there are multiple tickets being raised for the same issue. We have functionality to mark them as Global Tickets. However identifying which of these tickets is duplicate depends entirely o...
almost 8 years ago in IBM MAS - Maximo IT 3 Not under consideration

Allow SLA HOLD to calculate Accumulated Hold Time across Calendar types

SLAHOLD only calculates the hold time based on the calendar the record is using when the ticket is removed from hold. The fields used for this calculation appear to be Accumulated Hold time (AHT) + Target Finish to get Target Finish adjusted for h...
over 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Solution view configuration tool in Service Portal

Add ability to change Solution view in the Service Portal, e.g. ability to add/delete attributes, to change the layout.
over 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

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