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Hi Amy -- thanks for the clarification. I've reviewed the support ticket and it is a bug. The unit of measure for normalized values (emissions, energy, mass, volume) should be the same for actuals and targets. Both actuals and targets should follow the default dashboard units of measure configured under Admin --> Organization Preferences --> Reporting and Dashboarding Preferences.
I have asked the support team to re-open the original ticket and raise it with our L2 support so that it can be addressed by our development team. The nuance of the differences between the native unit targets (which can get converted to emissions) and the emissions targets are subtle. I will work on educating the support team so they grasp the differences. Thanks for bringing this to our attention.
Hi Amy -- I'm not sure I understand the request. Native unit targets are captured in the original unit of the each data type (eg. Litres of petrol, kWh of electricity, m3 of natural gas, etc). The reporting out of those native unit targets in terms of emissions or energy is a function of the reporting or dashboarding layer. So for example in a performance dashboard I can compare to target and view the dashboard in terms of kg of CO2e or tonnes of CO2e (view as options).
Or are you asking to capture your targets in terms of tonnes of CO2e or kg of CO2e? if that is the case this can be done by creating a bottom up target and selecting the target type "Emission Target" -- you can then capture the emissions target in tonnes, kg, lbs, or US short tons of CO2e.
If you can provide an example that would be helpful to understand the perceived limitation.