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When searching for a recurring available space through the Reservation Manager, the initial search results do not take into consideration a space's reserve cut-off duration. e.g. if the duration on a space is set to 1 month (as per attachment A), and a user creates a recurring reservation search for the next 12 weeks (as per attachment B), the space shows up on the results list despite not being available to book. When clicking on 'Book Selected Room' to navigate to the summary screen, the room is correctly shown as Declined and a user message is displayed explaining why (as per attachment C).
Suggested functionality is to consider the cut-off duration when displaying the results to avoid the user selecting a room which is then declined.
Note: this works correctly when the reservation is one-off and not recurring.
Idea priority | Medium |
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Hello Kushal, Thank you for taking the time to provide your ideas to IBM. Your idea was delivered in our August 26 2022 TRIRIGA 11.2 / 4.2 product release.
See links for more information:
Announcement letter: https://www.ibm.com/common/ssi/cgi-bin/ssialias?infotype=an&subtype=ca&appname=gpateam&supplier=897&letternum=ENUS222-218
Release Notes: https://www.ibm.com/support/pages/release-notes-ibm-tririga-products
Thank you again for your feedback.
Due to processing by IBM, this request was reassigned to have the following updated attributes:
Brand - Internet of Things
Product family - Asset Management
Product - IBM TRIRIGA Facilities Management
Component - Product functionality
Source - Other
For recording keeping, the previous attributes were:
Brand - Internet of Things
Product family - Asset Management
Product - IBM TRIRIGA Application Platform
Component - Product functionality
Source -
Thank you for submitting your enhancement request. We think this is a good idea and will target this for inclusion in a future release.
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