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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Planned for future release
Created by Guest
Created on May 10, 2024

Utilise AI technology to help identify duplicate work orders at the start of the process when creating a work order or service request

Companies like ours all have the same issues around duplication of work orders. The current process is that a user has to add lots of data to a work order before then saving at which time the duplication check kicks in. What would be better would be for the user to create a work order and the first thing that they do is to add the asset or location code, in our world this can be done by scanning a QR code attached to the physical asset. This would then populate the location or asset field, if then the AI could scour the database for other live work orders and present them to the user, the user could then make a decision to proceed or not. This would then save time and effort and also reduce the risk of multiple duplicate work orders.

Idea priority High
Needed By Quarter