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If a client has multiple organizations then it is quite possible that the same or a similar set of work types exist for each organization. Currently this will show as a lot of duplicates making it difficult to know which is the correct record to filter by. Therefore, the set of work type should be restricted to the organizations that exist in your work query, or there should be a way of filtering the work types by organization.
Currently only the description of the work type is shown, and the code and description should be shown. There might be multiple work types with the same description, giving the impression of duplicates. A good example of this is in the MAXDEMO database.
Idea priority | Medium |
Needed By | Not sure -- Just thought it was cool |
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Reviewing the existing query definition for the worktype API, the current restriction to only download worktypes based on user's site/org is already in place.
MXAPIWORKTYPE - query: WOWORKTYPE