IBM Sustainability Software - Ideas Portal
This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
Shape the future of IBM!
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Search existing ideas
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post your ideas
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
HI Team,
Do we have any update on this feature? Any tentative date to release this feature?
We are looking for this feature. Any update on this feature?
Is there any progress on this ? ANy idea when this feature will be released?
Our Work Management Process requires ore staff and crafts to create a Service Request and Follow-up Service Request for all new and follow-up work. This basic function availability would allow smooth transition to both Mobile Technician and Mobile EAM.
Thanks for your feedback. The idea is valid and was added to our priority list for our upcoming release.
The Create SR action is a basic function, and as noted in the initial request, many businesses require users to create SRs instead of WOs. This use case is especially true of "guest" users or contractor workers executing work on behalf of owner.
if we think of public entities, who extensively use contractors to perform work, then we see how the public entity wants to actively encourage new work creation (i.e. SRs) to be reported by contract field workers but not have them create Work Orders, (i.e. WO artifact). SR's are the solution to this very common scenario.