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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Service Provider

Showing 21

Impersonating User

Impersonating user: This user should allow the admin or user with privilege to temporarily become another authenticated user for testing purpose. Impersonation does not require knowing another user's password. When impersonating another user, the ...
about 1 year ago in IBM MAS - Service Provider 1 Not under consideration

Add 'SLA Hold' feature in work orders (not just tickets).

https://ibm.box.com/s/hleua3bqacz7kda7wydzdtc4tlhx1o5i SLA Hold feature is very useful and used all the time by all users. It does not make sense that it is available in some applications and not available in others. https://ibm.box.com/s/hleua3bq...
over 1 year ago in IBM MAS - Service Provider 0 Future consideration

On login screen, blueid name is coming which should not be there.

Once we logout from work center, URL we get redirected to login page again but below username and password fields we get blueid text over sign in Button which should not be there.
over 1 year ago in IBM MAS - Service Provider 1 Not under consideration

While creating new service request no cancel option there.

Hello Team, When user creating new service request and if he want to close or cancel that service request user have to click on Back button multiple times can not get to home directly. Please check the attached video for better clarity.
over 1 year ago in IBM MAS - Service Provider 0 Not under consideration

Display complete location description on Service Request Work Center

We want to display complete location description on Service Request location tile.
over 1 year ago in IBM MAS - Service Provider 2 Not under consideration

Configure the ability to delete a Bill Batch Line from Customer Billing (SP) application

As per standard Maximo functionality, there is no option to delete bill batch line / work order once it is associated to Bill Batch record in Customer Billing (SP) application. However, there is an alternate option to change Bill Batch Line status...
almost 2 years ago in IBM MAS - Service Provider 0 Future consideration

Service Provider Billing - Add a method for adding work order transactions to be added to a bill batch rather than having to POSTPONE or EXCLUDE transactions

When creating a bill from a Work Order using the action Customer Billing > Create Customer Bill, it is administratively burdensome to have to POSTPONE or EXCLUDE transactions, especially when only a few transactions are to be copied to a bill. ...
over 2 years ago in IBM MAS - Service Provider 0 Future consideration

Service Provider Labor Pricing Rules -Need an overtime labor rate multiplier that is not tied to Craft Premium Pay Codes

The Customer Agreement > Price Schedules > Pricing Rules for Labor transactions provides a “Calculate price with premium pay code” flag; however, that flag uses the multiplier tied to the Premium Pay Code associated with the Craft. Customer ...
almost 3 years ago in IBM MAS - Service Provider 1 Planned for future release

Bill batch Grouping when billing from Work Order Tracking (SP) List View

Background At Trafikverket there is a demand to have work orders of a certain type to land on a single bill batch. We have solved this by using the field WORKORDER.PLUSPCOSTCENTER and via an Automation script for WO's with a specific Classificatio...
almost 3 years ago in IBM MAS - Service Provider 1 Future consideration

Job Plan (SP) and Work Order Tracking (SP) to support Dynamic Job Plans

Maximo 7.6.1.1 added Dynamic Job Plans to core Maximo. The UI for Job Plans (SP) and Work Order Tracking (SP) does not contain the new fields. This requires copying over XML to the SP applications in several places, making it easy to miss fields w...
about 3 years ago in IBM MAS - Service Provider 1 Future consideration