IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

My ideas: IBM MAS - Maximo IT

Showing 73

Include Impacted CI Classification Column in the Preview Impacts facility of the Changes app

The Classification of the Impacted CI is not displayed and, therefore, cannot be used for filtering or sorting. Filtering and sorting don't work either, by the way, which requires scrolling through the Impacted CI list - and that's another pain (s...
about 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

Need Global Search feature for Change application and must be able to search with Detail field also

We need the Global Search feature for Change application , similar to Incident, Problem and SR.Also, we would need to have the Search feature available using the data/string/text, populated in the Detail section/field for the above mentioned appli...
over 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

Analyse and Highlight Duplicate Tickets

There are circumstances where say an email server is down, there are multiple tickets being raised for the same issue. We have functionality to mark them as Global Tickets. However identifying which of these tickets is duplicate depends entirely o...
over 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

Need text search within tickets to search all worklog & commlog updates

Here is one thing I would add to our ticketing system (SR, Incident & Problem apps). The ability to do do a search across all worklog and commlog entries, from within the ticket. When using ICD and I am working with a ticket, I don't always re...
over 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

ICD unable to deliver Forward Schedule of Change

ICD currently unable to deliver Forward Schedule of Change.End user requirements for forward schedule of change below: Ability to auto generate and publish a Forward Schedule of Change (FSC) Calendar must include:• Easily visible by ‘All Users' an...
over 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

ICD Screen Capture should hide ICD.

How IBM Sametime minimizes the screen when we click on screen capture button and other products which give us 5 or 10 seconds to arrange windows, before taking a screenshot, ICD in the screenshot is not a clean design and doesn't support this feat...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Allow SLA HOLD to calculate Accumulated Hold Time across Calendar types

SLAHOLD only calculates the hold time based on the calendar the record is using when the ticket is removed from hold. The fields used for this calculation appear to be Accumulated Hold time (AHT) + Target Finish to get Target Finish adjusted for h...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Ability to associate affected services from CMDB/TADDM to a Single ticket raised in ICD

When a ticket is being created all affected services need to be identified. This needs to drive the following:Identifying the service with the most consequence to the business, and use this to calculate the ticket's urgency.Ideally, all affected s...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Solution view configuration tool in Service Portal

Add ability to change Solution view in the Service Portal, e.g. ability to add/delete attributes, to change the layout.
about 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Minor error in product documentation regarding "mxe.db.url" system property

Product documentation for IBM Control Desk 7.6 contains incorrect information on this page: http://www.ibm.com/support/knowledgecenter/SSWT9A_7.6.0/com.ibm.mbs.doc/propmaint/r_maximo.properties.html?lang=en Section "mxe.db.url" describes default v...
about 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

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