IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Maximo IT

Showing 70

Global search in toolbar

Users would like the ability for a ticket and change search on the toolbar at the top of ICD I had prev logged an sr 15635
about 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

Allow end-user to cancel a Service Request from traditional Self Service Center (not Service Portal)

Service Portal allows end-user to cancel a ticket.https://www.ibm.com/support/knowledgecenter/SSZRHJ/com.ibm.sccd-saas.doc/cdui/t_cdui_ssc_cancel_sr.html But the traditional Self Service Center does not provide this function which is essential to ...
about 7 years ago in IBM MAS - Maximo IT 4 Not under consideration

Analyse and Highlight Duplicate Tickets

There are circumstances where say an email server is down, there are multiple tickets being raised for the same issue. We have functionality to mark them as Global Tickets. However identifying which of these tickets is duplicate depends entirely o...
over 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

Allow SLA HOLD to calculate Accumulated Hold Time across Calendar types

SLAHOLD only calculates the hold time based on the calendar the record is using when the ticket is removed from hold. The fields used for this calculation appear to be Accumulated Hold time (AHT) + Target Finish to get Target Finish adjusted for h...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Solution view configuration tool in Service Portal

Add ability to change Solution view in the Service Portal, e.g. ability to add/delete attributes, to change the layout.
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Minor error in product documentation regarding "mxe.db.url" system property

Product documentation for IBM Control Desk 7.6 contains incorrect information on this page: http://www.ibm.com/support/knowledgecenter/SSWT9A_7.6.0/com.ibm.mbs.doc/propmaint/r_maximo.properties.html?lang=en Section "mxe.db.url" describes default v...
about 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Introduce a Report Downtime function on the Configuration Item analog to how this is provided on the Asset

Introduce a Report Downtime function on the Configuration Item analog to how this is provided on the Asset. This means a Report Downtime and Manage Downtime History on the menu should be added: Selecting the Downtime function should trigger a Repo...
over 8 years ago in IBM MAS - Maximo IT 4 Not under consideration

Automatic Update of CI´s Relations

When the CIs synchronize process is executed, specially after a discovery and ITIC processes we need that de CI´s relations be updated on Authorized database and the old data be deleted.
almost 9 years ago in IBM MAS - Maximo IT 4 Not under consideration

Perform Asset reconcilation from Deployed to Authorized asset

Currently it is only possible to perform reconciliation between Authorized and Deployed assets one way. It would be useful if a reconciliation task could be created to find all deployed assets without authorized asset
about 9 years ago in IBM MAS - Maximo IT 4 Not under consideration

Ability to dp Adhoc reporting in Service Request Application

As per the PMR 83389,442,000 - ability to Adhoc reporting is not a feature for applications like Service request. However, this functionality is used by managers and Technical Directors to monitor and analyze KPI's of the Fulfillment teams. Hence,...
over 9 years ago in IBM MAS - Maximo IT 5 Not under consideration

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