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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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Status Submitted
Created by Guest
Created on Dec 16, 2024

Support printing of attachments that require user authentication

Viewing and printing of Attachments are a very important feature for Corning. Viewing and printing of attachments are used in many of the MAS Manage applications - Assets, Work Order Tracking, Job Plans etc. Several end users make use of the printing of attachments from workorders as part of the daily activities.  Maintenance supervisors print consolidated work order details and the attachments and then hand out the printed paper copies to the technicians. The printed attachments contain important information and reference details needed to carry out the work order.

The storage and management of these attachments fall into main categories:

1, Attachments that are centrally managed and can be stored in MAS' OCP environment: either via PVCs mapped to storage like NFS or via COS. This category of attachments was already migrated as part of the migration from Maximo to MAS, and these documented can be viewed and printed without any errors.

2. Attachments that are strictly stored, maintained and access controlled by each of the sites: Each site could use their own document management system and user access is maintained by the site admins. Most of the documents in this category are sensitive in nature and hence access management / user authentication is a must. 

Since MAS no longer supports UNC file paths, Corning will need to provide direction to each of the sites to start migrating their site specific and managed documents to repositories such as SharePoint.  There could be other document management systems like Brady (LINK360 | BRADY) and Windchill (Windchill PLM Software | Enterprise PLM System | PTC) , Corning indicated that they would be starting with SharePoint. 

MAS does not support the printing of attachments that requires user authentication and is hence becoming a blocker to the rollout of site-specific document management systems that are web based and do not use UNC file notations for access.

Idea priority Urgent
Needed By Not sure -- Just thought it was cool