IBM Sustainability Software - Ideas Portal
Hide about this portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Add a new idea Subscribe
Status Not under consideration
Workspace IBM MAS - Manage (Base)
Categories Integration
Created by Guest
Created on Apr 12, 2023

RELATED IDEAS

createNewWorkorder wsmethod to be implemented at the Maximo Integration Framework (MIF) level

See this idea on ideas.ibm.com

In Maximo Web Platform, user is allow to create Work Order from a Service Request.

But this function is not available in Maximo Mobile for EAM.


Understand that there is MAF Configuration tool that allow for customization. So if wanted to add the function by customization, suppose we should use the same process function as Maximo Web Platform instead we write a whole new process function.


So, there is createNewWorkorder wsmethod but unfortunately it is not implemented at the Maximo Integration Framework level.


Please implement it to allow customization can use the standard process function.


Or directly implement the function which allow user to create Work Order from a Service Request while using Maximo Mobile for EAM.

Idea priority High
  • Post comment
  • Admin
    Kim Woodbury
    Reply
    |     Jun 5, 2023

    Based on the comments provided above, we will be closing this request.

  • Guest
    Reply
    |     Apr 28, 2023

    There is a webmethod createWorkorder (if you'll provide the site) or createNewWorkorder (if you want to use the user's default insert site). The REST API method to call this would look like:
    HTTP Method: POST
    URL (replace the identifier with your SR identifier URL): /maximo/api/os/mxapisr/_U1IvMTAwMQ--?lean=1&action=wsmethod:createNewWorkorder
    Headers:
    x-method-override: PATCH


    You can call this from code in the MAF framework using invokeAction (passing in the item & datasource as arguments) like:

    async createWork(event)

    {

    let item=event.item;

    let datasource=event.datasource;

    let option= {

    record:item

    }

    await datasource.invokeAction("createNewWorkorder",option);

    await datasource.forceReload();

    }

  • Admin
    Kim Woodbury
    Reply
    |     Apr 17, 2023

    Thank you for your request. Can you please provide some additional details about what you are trying to accomplish here - whether this is an action you want to add to the SR application, or something from within the Technician WO view? In either case, I don't believe this capability has ever existed for the mobile applications and if it was added it would have to be controlled through security.

By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.