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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

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ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Future consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Nov 6, 2023

List the workorders where the timer is started on top

Our technician came up with this idea. When you have 10 or more workorders and for whatever reason you have to work on a low priority workorder which is only visible by scrolling down you don't see immediatly after a while when refreshing the list what workorder(s) are active, meaning the timer is started. in some cases the technican forget to stopp the workorders which generates questions and more work in the backoffice, cause they have to correct the hours.

Idea priority Medium
Needed By Month
4 MERGED

'In Progress' Work Orders should sit at the top of the work list by default

Merged
This has been been the single largest and most frequently received piece feedback from our technicians. If a technician has a WO in progress and come back to the app, they are there to interact with their 'In Progress' work almost 100% of the time...
over 1 year ago in IBM MAS - Mobile 1 Future consideration