IBM Sustainability Software - Ideas Portal
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Status Future consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Apr 14, 2023

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit MASMOBILE-I-413 List the workorders where the timer is started on top.

'In Progress' Work Orders should sit at the top of the work list by default

See this idea on ideas.ibm.com

This has been been the single largest and most frequently received piece feedback from our technicians. If a technician has a WO in progress and come back to the app, they are there to interact with their 'In Progress' work almost 100% of the time, which I expect is true for most out there. 

We are customising the work list to achieve this now, however the intent of this idea is to bring it natively to the app to remove our customisation, and also benefit other customers. 

Idea priority Medium
Needed By Quarter
  • Admin
    Vinicius Garmatz
    Reply
    |     May 16, 2023

    Hi Daniel

    Thanks for your feedback. Can you describe how you are configuring this today? Showing records in the top of the list is a basic sorting. Problem is really that customers might have different synonym statuses and languages ... and alphabetical order might not always show the ones in progress at the top.


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