This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
See this idea on ideas.ibm.com
In the Technician RBA application from MAS 9.0.3 when we open "New work order (via Quick Reporting)" screen via the plus button, the loading of the screen takes too much time.
We have analyzed the network requests being triggered when that screen is loading. There are two specific HTTP GET requests to Manage API that take most of the time:
1. maximo/oslc/os/mxapiasset - loading first 100 assets, this request takes 2-7 seconds.
2. maximo/oslc/os/mxapioperloc - loading first 100 locations, this request takes 3-8 seconds.
We noticed that the first screen load is terribly slow (20 seconds to load the screen where requests to mxapiasset and mxapioperloc take 7 and 8 seconds accordingly). But the subsequent screen loads are also still very slow (7-10 seconds to load the screen where requests to mxapiasset and mxapioperloc take at least 2 and 3 seconds accordingly). This is a screen that should not require much data, it's a template screen for entering new work order details, so preferably it should load instantly.
I'm specifically interested in getting it to work faster in RBA, i.e. what you get in your browser by opening "<maximo_host>/maximo/oslc/graphite/techmobile/index.html". There is a concept of preloaded database for Maximo Mobile that can improve the performance but it's only applicable to the native Maximo Mobile application and it's not supported by the in-browser RBA.
I understand that some caching approach is implemented in RBA but I've got some ideas how it can be improved:
Please also see the attachments (logs and screenshots) in the linked support case.
Idea priority | High |
Needed By | Yesterday (Let's go already!) |
By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.
This issue is really frustrating. Mobile is a good tool but it cannot be that as part of the updates and new features the tools is becoming slower or unstable. The main value of Mobile is that the technician will execute the work and take the needed spare parts/materials. How can it come this function was not tested?
As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion. The offering team has carefully reviewed this idea and related case and identified that a defect was opened to have a background load of the asset/location data. The idea will be kept in IBM's ideas repository and may still be voted on. It might be reassessed or reopened for additional feedback in the future. We value your feedback and thank you for allowing us the privilege of partnering with you in developing our products.
I would say this is a defect. We have sites with more than 20000 locations/assets. We observed same issue with the "View Planned Materials" icon. The more WOs in the list the more it takes.
Precisam corrigir isso o quanto antes!
Fix this IBM it's a performance issue
I agree, change is needed, performance issue.
This sounds like an update that really needs to hasten due to the impact of the technicians.
Fix this IBM it's a performance issue
This slowness in loading the screen first time is really ruining the user experience hence it is crucial to have a lazy loading in place.
I agree, this is much needed change and we are facing similar issue. This idea of lazy loading is amazing!
We need this ASAP! Our customer is experiencing long loading times and is complaining!!! This issue is really not OK and needs to be improved. The idea of lazy loading sounds much better.