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Status Delivered
Workspace IBM MAS - Mobile
Created by Guest
Created on Apr 19, 2023

RELATED IDEAS

Load inspection records related with WorkOrders offline

See this idea on ideas.ibm.com

When the customer have workorders that contain inspection records related with the main WO or multiassetlocci or tasks and the technician try to download the workorders by clicking on the "Technician" application or inside "Technician" application hit update/refresh and turn to offline mode, only the workorders are downloaded to offline, the technician can see the icon mentioning that that record has a inspection form related, but if he try to open he receive a blank screen.

Tried to open a CASE associating this situation with a "bug/defect" and got a response that this is working as designed. 

To workaround this situation, after download the workorder, the technician has to go to "Inspection" application, hit update/refresh to download data and after that with Technician and Inspection application downloaded he can go offline and the inspection records related with WO will works.

However this is not pratical and take some useless time of the technician. 

The idea is to add the functionality to download workorders and if these workorder has inspections related with the main WO, tasks, child or multiassetloci it should download these data also without change to the inspection application.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Francisco Coelho
    Reply
    |     May 22, 2023

    This functionality is not yet implemented. It is a gap that we plan to cover as soon as we can. I will promote it o our development backlog so we can start planning and designing. Will prioritize this idea. Thanks for you input!

  • Guest
    Reply
    |     Apr 27, 2023

    The current functionality, that synchronizes data from all related mobile features, is already delivered as part of the MAS8.10 Mobile release. Thanks for your input Johnny boy !

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