IBM Sustainability Software - Ideas Portal


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Status Future consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Apr 13, 2023

RELATED IDEAS

SRMOBILE - Barcode scanner opens the front camera by default, and the button to click back camera doesn't switch camera easily with a single click, sometimes it needs to be clicked multiple times.

In Maximo SRMobile role-based application to scan the barcode of an asset or location, the barcode scanner opens the front camera by default and the button to click the back camera doesn't switch cameras easily with a single click, sometimes it needs to be clicked multiple times.

Steps to replicate:

1. Login to SRMobile(Role based application) through below link

https://<MAXIMO_HOST>/maximo/oslc/graphite/srmobile/

2. Click on create new SR.

3. Click on the Category.

4. Select any Type.

5. On the assets or locations fields click on the scan option.

6. By default, the barcode scanner opens the front camera to scan the assets or locations.

This issue is happening intermittently and we are unable to understand the behavior of the barcode scanner.

We need the back camera to be opened on clicking the barcode scanner instead of the device's default camera, as the back camera is usually used to scan the barcodes.

Note - Please note that we will only be using the role-based applications over the web browser and will not be using the native application on the mobile device.

Idea priority High
Needed By Yesterday (Let's go already!)
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