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IBM Sustainability Software - Ideas Portal


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Status Delivered
Workspace IBM MAS - Mobile
Created by Guest
Created on May 26, 2022

SR Maximo Mobile for EAM - Blue Button on Subsections is confusing test users - The Blue Button WHEN in a SUBSECTION on the SR Mobile for EAM should help a user proceed to the NEXT Subsection of the SR, NOT to submit the SR prematurely or manually determine how to get back to the main SR request page.

SR Maximo Mobile for EAM - TEST USER ISSUES with Blue button for the SR subsections: When they click into a subsection (such as "details", Asset, Location), after they fill out that section, the blue button triggers a message offering to SUBMIT the work order or 'cancel'. This is confusing TECH USERS who expect the button to function to take them to the next SUBSECTION and caused many of them to prematurely submit the request without adding attachments or additional information they wanted to add. The UX flow is not intuitive - needs to proceed linearly to guide the user to each subsection to submit. Screenshots attached. I believe this version is the April 2022 iFix of Mobile (8.7.?) Not configured - OOTB. Suggested change is also attached in screenshot - the Message could replace the cancel option with "Add more info" and automatically return the user to the main Section of their request, so they can quickly select the next subsection to add details.
Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Guest
    Reply
    |
    Nov 29, 2022

    What version of Maximo Mobile SR has the re-configured blue buttons?