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Status Planned for future release
Categories MVI
Created by Guest
Created on May 18, 2022

Create work order or service request to Maximo Manage from a detected failure image, the actual version look like is not connected at all.

In the actual version of visual inspection, you only can create data sets and models, then use in mobile, but when you detected a failure you cannot create a work order to Manage Maximo or even a service request.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Guest
    Reply
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    May 18, 2022

    use case 2: for a fleet of vehicles, a truck operator has an engine malfunction but has no technical knowledge and is on the road outside the city and the cost would be very high for the organization as a risk impact. the operator could access the visual inspector and have an opportunity to 1. detect a fault and ask for assistance through Assit to correct it 2. correct it and continue on its way. 3. It detects the fault but it is not decisive to stop, but... it could create a service request associating the visual inspector inspection so that the fleet supervisor has the truck for intervention, prepare spare parts, assign a technician, define the center of review, save downtime, etc... for Integrated Asset Management would be wonderful. meeting the requirements of ISO55000, ISO17359, IS31000, ISO14224, and many more.

    I am preparing an engine analysis demo, I have a transport client where you can apply, but now the application seems disconnected from Manage, which is where all the information for decision making must exist (risk, performance and cost)

  • Guest
    Reply
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    May 18, 2022

    use case1: I have set up a model of amplifiers in Visual Inspection, where I trained the model to detect operating patterns that determine a fault. an operator who does not have knowledge and access to visual inspection takes an image and detects a fault, at that moment the operator should be able to create a service request related to the inspection that goes directly to Manage, thus having traceability of the inspection and result in corrective or preventive work.

    attached the example.

  • Guest
    Reply
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    May 18, 2022

    It is correct, when you analyze images of patterns that you have trained, it is to detect anomalies that some cases determine corrective or preventive actions. all the more so if you are on mobile.

    but the captures you make on the mobile cannot be taken from there to a service request or even to the web application, where they are only stored without indicating the analyzed pattern.

  • Admin
    Michael Dawson
    Reply
    |
    May 18, 2022

    Hi David, thank you for your Idea. I would like to request some additional information to better understand the feature you are suggesting:

    • Are you asking for there to be a setting on MVI Mobile that would trigger a service request to be opened?

    • Can you share the use case and include as much detail as possible?