IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Maximo IT

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Maximo IT demo data refresh and update

All the Maximo IT demo data are decades old. Dell model D600 (discountinued in 2007) and Window XP in 2008) as basis of IT assets. These data make customer demonstration such as embarrassment!!. And the rest of the data attributes are also diffcul...
5 days ago in IBM MAS - Maximo IT 2 Not under consideration

Rethink the Self Service Center search engine to ensure the search engine just search among offering and ignore all incident, service request tickets

Here is something that causes some problems in the 7.6.1.3 version of Control desk and possibly since a longer time. Because outside of Control Desk application, the search engine of the Self Service Center currently fetches all incident, service ...
about 2 years ago in IBM MAS - Maximo IT 9 Not under consideration

Conditional Sigoptions for Service Portal Offerings

Conditional sigoptions that are given by application designer for custom offering dialogs (input modes, display options etc) not working on Service Portal even though they are working without an issue on Self Service Center. Our two of the biggest...
12 months ago in IBM MAS - Maximo IT 1 Not under consideration

CTI Integration for IBM Control Desk

In earlier IBM Control Desk releases there was a CTI integration with Genesys and potentially also with CISCO. The corresponding CTI plugin is still deployed together with the optional content for ICD. Nevertheless the Genesys SDK that is required...
almost 4 years ago in IBM MAS - Maximo IT 0 Not under consideration

Use a phonetic search in the ALN, UPPER and long description fields. need accents to be disregarded. Example é=e.

Use a phonetic search in the ALN, UPPER and long description fields. need accents to be disregarded. Example é=e.
almost 2 years ago in IBM MAS - Maximo IT 4 Not under consideration

Porting user defined sw bundles from BFI to ICD via ITIC

Our customer defines the SW bundles by itself in BigFixInventory. Now, it wants to porting them to ICD in order to have an integrated environment for matching SW licenses acquired and SW installed and not to redo the work. The data from Big Fix In...
about 5 years ago in IBM MAS - Maximo IT 6 Not under consideration

Enable Incident Entry in Self-Service-Portal

Currently when Incident are entered through the Self-Service-Portal, they result in a Service Reuqest ("Report Issue"). This makes it necessary for the Servicedesk to duplicate the tickets and close the originated Service Request. This again confu...
almost 10 years ago in IBM MAS - Maximo IT 4 Not under consideration

ICD 7.6.1 - request for Cognos 11.1.0 Support

ICD 7.6.1 - request for Cognos 11.1.0 Support
over 3 years ago in IBM MAS - Maximo IT 2 Not under consideration

Modern ICD Skin/UI required to be suitable for visually impaired staff

The iot18 skin is not suitable for visually impaired staff, with the subtle differences in icons (e.g. global tickets) or read only/writable fields not easily distinguishable, meaning we need to remain on tivoli13 or tivoli09 skins, nearly a decad...
over 3 years ago in IBM MAS - Maximo IT 1 Not under consideration

Need text search within tickets to search all worklog & commlog updates

Here is one thing I would add to our ticketing system (SR, Incident & Problem apps). The ability to do do a search across all worklog and commlog entries, from within the ticket. When using ICD and I am working with a ticket, I don't always re...
over 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

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