IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Maximo IT

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Need text search within tickets to search all worklog & commlog updates

Here is one thing I would add to our ticketing system (SR, Incident & Problem apps). The ability to do do a search across all worklog and commlog entries, from within the ticket. When using ICD and I am working with a ticket, I don't always re...
over 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

ICD unable to deliver Forward Schedule of Change

ICD currently unable to deliver Forward Schedule of Change.End user requirements for forward schedule of change below: Ability to auto generate and publish a Forward Schedule of Change (FSC) Calendar must include:• Easily visible by ‘All Users' an...
over 7 years ago in IBM MAS - Maximo IT 3 Not under consideration

ICD Screen Capture should hide ICD.

How IBM Sametime minimizes the screen when we click on screen capture button and other products which give us 5 or 10 seconds to arrange windows, before taking a screenshot, ICD in the screenshot is not a clean design and doesn't support this feat...
over 7 years ago in IBM MAS - Maximo IT 2 Not under consideration

Allow SLA HOLD to calculate Accumulated Hold Time across Calendar types

SLAHOLD only calculates the hold time based on the calendar the record is using when the ticket is removed from hold. The fields used for this calculation appear to be Accumulated Hold time (AHT) + Target Finish to get Target Finish adjusted for h...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Ability to associate affected services from CMDB/TADDM to a Single ticket raised in ICD

When a ticket is being created all affected services need to be identified. This needs to drive the following:Identifying the service with the most consequence to the business, and use this to calculate the ticket's urgency.Ideally, all affected s...
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Solution view configuration tool in Service Portal

Add ability to change Solution view in the Service Portal, e.g. ability to add/delete attributes, to change the layout.
almost 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Minor error in product documentation regarding "mxe.db.url" system property

Product documentation for IBM Control Desk 7.6 contains incorrect information on this page: http://www.ibm.com/support/knowledgecenter/SSWT9A_7.6.0/com.ibm.mbs.doc/propmaint/r_maximo.properties.html?lang=en Section "mxe.db.url" describes default v...
about 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

Enable all implicit variables in Service Catalog scripts

Enable all implicit variables in Service Catalog scripts. Scripts which are triggered by a launchpoint have a number of standard implicit variables (e.g. user and app) as well as injected variables (e.g. var_modified, var_hidden, var_readonly). No...
about 8 years ago in IBM MAS - Maximo IT 1 Not under consideration

Update Worklog Entries to Display Activity Worklog Entries like they do for Related Records.

We're using IBM Control Desk 7.5.3.1 and in order to get a comprehensive view of the ticket, worklog entries of any activities created on the ticket should be visible on the ticket like the worklog entries of related records are. Changes automatic...
about 8 years ago in IBM MAS - Maximo IT 4 Not under consideration

Ability to sort by CREATIONDATE on the self-service center's 'My requests' pod

General feedback and enhancement request from the User Groups's IBM Control Desk workgroup: ability to create default sort by CREATIONDATE on the self-service center's 'My requests' pod is required from many customers. Editing the app XML it does ...
about 8 years ago in IBM MAS - Maximo IT 2 Not under consideration

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