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Created by Guest
Created on Aug 19, 2024

Invoice attachments not added to every data record from Arcadia

Invoices are only attached to one data point and not multiple. For example, if a utility charges sewer and water on one invoice, the attachment only shows on one of the records. It also usually only shows on the sewer record which is typically the least important one for us to look at.

Idea priority Medium
Needed By Yesterday (Let's go already!)
  • Admin
    Yas Karunatilake
    Reply
    |
    Oct 10, 2024

    Thank you for raising this issue. We are updating our attachment processing and storage solution and one of the enhancements we will be making is to allow a single invoice to be attached to multiple account records if they have the same reference. This is expected to be available in Q1 2025.