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Status Not under consideration
Workspace IBM Envizi - ESG Suite
Categories Base Platform
Created by Guest
Created on Nov 19, 2024

RELATED IDEAS

Invoice data overlap should not be double counted in monthly data

Please refer to case TS017729328

 

We have some utility providers that bill on overlapping dates (ex. 1st of the month to 1st of the month) and this is causing issues in the reporting. If you pull the annual data it counts the data on those overlapping days twice. It would make sense that on a monthly report that it would pull the data from both invoices for those specific dates, but an annual export should not count the per day usage multiple times. You end up with about 14 days of extra data and overcounting across the year.

 

Is there anyway to ensure that if the full data period has all of the invoice data (nothing needs to be accrued) that it just pulls in invoiced data and does not add in additional days?

Idea priority Medium
Needed By Week
  • Post comment
  • Guest
    Reply
    |     Nov 25, 2024

    I have spoken with Arcadia about this and it sounds like there might be a resolution if Envizi were to upgrade to their new software from the older UDS platform. That would help out a lot.

  • Admin
    Yas Karunatilake
    Reply
    |     Nov 24, 2024

    Thank you for raising this idea.

    We have discussed the issue of overlapping invoice dates with Arcadia. This is something you will need to discuss with Arcadia and get them to adjust their templates for those utility providers that provide bills with overlapping dates.

    Unfortunately we are unable to reconcile this in Envizi as there is no way to selectively ignore a specific date or date range when aggregating data. Any overlapping dates can be identified by running the Account Incomplete data report and filtering for Days_Mismatch < 0. These records then need to be corrected to remove the overlapping day from the correct invoice period and the data corrected at the source to prevent reoccurrence of the issue.


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