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Leaving open until client facing documentation is added describing record type functionality.
The count of days in the MDS is intentional and is done to highlight duplicate records. If the data that is resulting in doubling of the number days comes from invoices that are adjustments, then those invoices should be marked as such.
Envizi supports a record type flag that can be enabled per account style and per organization. This flag has 3 options which result in different treatment of the days associated with that invoice: standard (the days are counted normally), adjustment (the days are counted as zero), reversal (the days are counted as negative).
These flags can be set in connectors (if the setting can be determined from the the data in the file) or can be set manually when capturing/editing a record.
We will look to add a client facing page describing the behaviour of this flag to the wiki.
If necessary please reach out via email or raise a jira ticket and I can provide guidance for any specific client situations.