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Status Functionality already exists
Categories Base Platform
Created by Guest
Created on Aug 22, 2024

An API access token can be used by multiple people instead of a API access token per person so a report using an API can be refreshed by multiple people but cannot be accessed by someone who has left the organisation.

The new API access tokens have been introduced to replace the previous method of a username and password. My understanding is that:

  • Each user should have their own API access tokens
  • If that user leaves the organisation then by disabling that user then the access token would also be disabled.

However, how do you deal with the scenario where a single report that uses an API needs to be refreshed by multiple users? This happens all the time for us. It would not be practical for the user to have to enter their API access token every time they wanted to refresh a report.

Idea priority Urgent
Needed By Month
  • Admin
    Eugene Yu
    Reply
    |
    Aug 26, 2024

    Hi Martin - we would suggest you to create a separate contact & login in the system soely for API purposes. Tokens can be generated off from this generic login and be shared and embedded among your organization.

    In fact this would be a preferred method as tokens will then not attach to any individual user logins.