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There is an existing workaround to schedule the data captures by going to the location, then to the accounts under that location and requesting a data capture. But when trying to do a lot of requests at once, it is nice to be able to do it from the accounts view and filter to the location and account style that is needed. But when you do that, it crashes every time.
Idea priority | Low |
Needed By | Not sure -- Just thought it was cool |
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Thank you for raising this ticket. There is a known issue with creating data capture requests for a large number of accounts (400+), but there is a workaround for this. However I have reviewed your support ticket and this doesn't appear to be the issue.
I suspect this is a bug and would like to understand the issue in more detail. Could you please re-open the existing support ticket or create a new one and request for it to be escalated? If you could attach a video or screenshots to show exactly which step the error occurs and any message shown, this will help us troubleshoot.