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Status Future consideration
Workspace IBM Envizi - ESG Suite
Categories Base Platform
Created by Guest
Created on Mar 12, 2025

RELATED IDEAS

When closing/replacing an account, all scheduled data captures should end too

See this idea on ideas.ibm.com

When we are making changes to our accounts and closing out accounts that no longer exist (either by closing it or by adding a replaced on date), any scheduled data captures are still sending to our teams monthly. For example, we no longer have a specific recycling stream at a site but the scheduled data capture was created monthly for all of the waste streams. Now, our notification contact gets the data request for all of the streams including one that has been removed. The only way to remedy this is to delete all scheduled data captures and start them up again for the existing accounts

Idea priority Low
Needed By Not sure -- Just thought it was cool
  • Post comment
  • Admin
    Yas Karunatilake
    Reply
    |     Apr 5, 2025

    Hi Sarah,

    Thank you for raising this idea. We agree that this would be a useful improvement to avoid unnecessary issues getting created. We are also considering allowing clients to edit scheduled data capture jobs to amend the list of accounts, so new jobs don't need to be created. We are planning to address enhancements to our Issues Management functionality as part of a UI and user experience refresh planned for later this year, so we will consider this request as part of that work.

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