IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM TRIRIGA Operations & Maintenance Management

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Ability to attach any type of document to service request

Most of the service request the client manages require the enduser to upload a document with extra information or a form filled, they would like to have it added OOTB the ability to upload any kind of file when creating a new service request using...
9 months ago in IBM TRIRIGA Operations & Maintenance Management 3 Future consideration

Optimizing SAM Search & SAM Processing Related Workflows

Optimizing SAM Search & SAM Processing Related Workflows In current large production instance system is taking lot of time during the SAM assignments process and that's making entire flow very slow here.we can see there are total 2000922 SAM r...
about 1 year ago in IBM TRIRIGA Operations & Maintenance Management 1 Future consideration

Ability for Work Task user to communicate with Requestor

Sometimes, a technician will get assigned to a task that was created to address a service request. When that technician is working on the issue, there may be times that the user needs to communicate with the person that entered the Service Request...
almost 2 years ago in IBM TRIRIGA Operations & Maintenance Management 3 Future consideration

Request UX_Dashboard of In-Progress requests is not refreshed

After having created a request on UX, Dashboard of In-Progress requests is not refreshed Please refer to attachment TS003233571_Dashboard of In-Progress requests is not refreshed.pdf
almost 5 years ago in IBM TRIRIGA Operations & Maintenance Management 2 Future consideration

No Task Type and Responsible Organization for Worktasks On UX

On UX, it is not allowed to choose the task type and the Responsible organization when creating a task It shall be possible to choose the task type and Responsible Organization in UX interface. This task type field shall behave the same as for Tri...
almost 5 years ago in IBM TRIRIGA Operations & Maintenance Management 2 Future consideration

QR Code Reading in Tririga WorkTask Site

It is crucial for maintenance work to be able to read QR codes. However, when attempting to read QR codes on the Tririga WorkTask site, we have encountered an issue where the function is unresponsive. Interestingly, when we attempted to read a dif...
about 1 year ago in IBM TRIRIGA Operations & Maintenance Management 6 Future consideration

Enable multiple supervisors on a workgroup to improve worktask management and assignment functionality through UX.

The UX application is restricted to only allow/show worktasks the user is a supervisor for. There are times when you have split teams or rotating teams that manage a workgroup which need multiple supervisors. At present users need to update the wo...
about 1 year ago in IBM TRIRIGA Operations & Maintenance Management 1 Future consideration

Asset Analysis for Maintain vs Replace

This will help organizations determine whether to repair or replace an asset. TRIRIGA records all the task history, asset details like in service date etc. This idea will take all the information we are already capturing (in TRIRIGA), and turn it ...
over 1 year ago in IBM TRIRIGA Operations & Maintenance Management 1 Future consideration

triWorkRCA Pulished Name should include Control Number

Module: triCommonBusiness Object: triWorkRCA Please update the Published Name to include Control Number. This will prevent users from getting the 'record cannot be created with the same name as another' error.
about 4 years ago in IBM TRIRIGA Operations & Maintenance Management 0 Future consideration

Facility inspections.

Configurable location-based inspections. Similar to the space audit which can work on a tablet and lets users click on a floor plan spatially or a list of spaces in a tabular form Use a variety of configurable questions that will fulfill many spec...
almost 8 years ago in IBM TRIRIGA Operations & Maintenance Management 0 Future consideration

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