Skip to Main Content
IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

My ideas: IBM MAS - Service Provider

Showing 22 of 5887

On certain items we purchase, we are able to obtain a discount from suppliers. The PO and invoice has the discounted price, which translates into a lower inventory cost and average cost. When we use this item on a workorder and use the workorder to invoice our client, the discounted price is used as the invoice basis. Instead, we would want to keep the margin inhouse.

We negotiate a discount on certains items we purchase, and the discounted price is invoiced to our customer, leaving us with no margin. We would want to keep the margin inhouse.
3 months ago in IBM MAS - Service Provider 0 Under review

Include Preventive Maintenance part of the Service Provider Applications

Make the application Preventive Maintenance part of the Service Provider solution. An application Preventive Maintenance (SP). In this new application it should be possible to associate a PM record to a Customer and apply Customer Agreements and P...
about 5 years ago in IBM MAS - Service Provider 2 Future consideration

Service Provider Labor Pricing Rules -Need an overtime labor rate multiplier that is not tied to Craft Premium Pay Codes

The Customer Agreement > Price Schedules > Pricing Rules for Labor transactions provides a “Calculate price with premium pay code” flag; however, that flag uses the multiplier tied to the Premium Pay Code associated with the Craft. Customer ...
over 3 years ago in IBM MAS - Service Provider 1 Planned for future release

Bill batch Grouping when billing from Work Order Tracking (SP) List View

Background At Trafikverket there is a demand to have work orders of a certain type to land on a single bill batch. We have solved this by using the field WORKORDER.PLUSPCOSTCENTER and via an Automation script for WO's with a specific Classificatio...
over 3 years ago in IBM MAS - Service Provider 1 Future consideration

Job Plan (SP) and Work Order Tracking (SP) to support Dynamic Job Plans

Maximo 7.6.1.1 added Dynamic Job Plans to core Maximo. The UI for Job Plans (SP) and Work Order Tracking (SP) does not contain the new fields. This requires copying over XML to the SP applications in several places, making it easy to miss fields w...
over 3 years ago in IBM MAS - Service Provider 1 Future consideration

Impersonating User

Impersonating user: This user should allow the admin or user with privilege to temporarily become another authenticated user for testing purpose. Impersonation does not require knowing another user's password. When impersonating another user, the ...
almost 2 years ago in IBM MAS - Service Provider 1 Not under consideration

Adjust prices in Labor Price Books with % Adjustment

Please see the attached file.
over 5 years ago in IBM MAS - Service Provider 1 Future consideration

Configure the ability to delete a Bill Batch Line from Customer Billing (SP) application

As per standard Maximo functionality, there is no option to delete bill batch line / work order once it is associated to Bill Batch record in Customer Billing (SP) application. However, there is an alternate option to change Bill Batch Line status...
over 2 years ago in IBM MAS - Service Provider 0 Future consideration

Service Provider Billing - Add a method for adding work order transactions to be added to a bill batch rather than having to POSTPONE or EXCLUDE transactions

When creating a bill from a Work Order using the action Customer Billing > Create Customer Bill, it is administratively burdensome to have to POSTPONE or EXCLUDE transactions, especially when only a few transactions are to be copied to a bill. ...
about 3 years ago in IBM MAS - Service Provider 0 Future consideration

Add 'SLA Hold' feature in work orders (not just tickets).

https://ibm.box.com/s/hleua3bqacz7kda7wydzdtc4tlhx1o5i SLA Hold feature is very useful and used all the time by all users. It does not make sense that it is available in some applications and not available in others. https://ibm.box.com/s/hleua3bq...
about 2 years ago in IBM MAS - Service Provider 0 Future consideration