IBM Sustainability Software - Ideas Portal
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Status Not under consideration
Workspace IBM Engineering - Foundation/Common Services
Created by Guest
Created on Mar 22, 2023

RELATED IDEAS

Add push notification system to ELM to warn users with a specific message

See this idea on ideas.ibm.com

When a maintenance operation is planned, we need to communicate to users about the unavailability of the servers.

Today, we are sending mails. However, we cannot know if the users have read the message and are aware about the date of unavailability to save there work for instance.

The problem is, even with our communication, users don't read the mail (sometimes it is automatically in the trash) and they are complaining when the servers are off for the planned maintenance.

A solution is to have a push message system when an user logged in with an approval.

With this system, we will be sure that users have received the information and we will avoid to spam them with mails.

The message can have different level Info without approval and Warning with approval.

Idea priority High
Needed By Quarter
  • Post comment
  • Guest
    Reply
    |     Apr 3, 2023
    As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion. The IBM Engineering team has carefully reviewed this idea, and based on our understanding, it does not fit our near-term plans. Although we are closing this request, it will be kept in IBM's ideas repository.  We value your feedback and thank you for allowing us to partner with you in developing our products.

    You may be able to address your use case by using banner messages through the Themes Configuration feature (https://www.ibm.com/docs/en/elm/7.0.2?topic=server-configuring-themes) or by posting a message on the project's main dashboard.

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