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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Status Planned for future release
Categories Base Platform
Created by Guest
Created on Oct 28, 2024

Comprehensive list of all possible errors given when a file upload fails accompanied by corresponding solution to the error if applicable.

A comprehensive list of possible file upload errors and their solutions would be invaluable for users encountering upload failures. This resource would enable them to quickly identify the nature of their problem, whether it's a Loading error or a Parse error and further what that error means in common language, and apply the appropriate fix without extensive troubleshooting. Including this information in the Knowledge Base documentation would provide a centralized, easily accessible reference for users and support staff alike. By offering clear guidance on resolving various upload issues, this resource would significantly reduce user frustration, minimize downtime, and enhance overall efficiency in file management processes.

Furthermore, different partners across organizations often encounter a diverse range of file upload errors specific to their systems and processes. However, a centralized list of common errors and resolutions would prove immensely beneficial for all partners. This shared resource would highlight recurring issues that transcend individual organizational boundaries, providing a foundation of knowledge that partners can build upon. It would facilitate faster problem-solving, promote best practices, and foster collaboration among partners facing similar challenges. Moreover, this collective approach to error management would lead to more robust and user-friendly file upload systems across the board, ultimately improving efficiency and user satisfaction for all partners involved.

Idea priority High
Needed By Yesterday (Let's go already!)
  • Admin
    Yas Karunatilake
    Reply
    |
    Dec 19, 2024

    Thank you for raising this request. We will be reviewing all of our file loaders as part of an upcoming project and intend to document all of the different validation checks and error messages users are likely to see, as well guidance on how to troubleshoot and resolve issues (where applicable).