This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
See this idea on ideas.ibm.com
Summary:
Converting task to child WO: WOCLASS remains as 'ACTIVITY' (incorrect)
Details:
The IBM docs say: "You can easily convert any task to a child work order with tasks of its own."
https://www.ibm.com/support/pages/work-order-operations-are-now-tasks-overview-and-faq
Also: Enabling tasks as work orders
A task can be converted to a child work order by either applying a Job Plan to a task or by adding a task to the task.
Problem:
When a task is converted to a child WO, only the ISTASK field gets updated, not the WOCLASS field. The WOCLASS field remains as 'ACTIVITY', but it should be automatically changed to 'WORKORDER', since it is now a work order.
We were under the impression that WOCLASS was a reliable field. We use it for countless custom lookups, reports, queries, etc. But now it seems like WOCLASS can have incorrect values. This compromises our existing queries, which is concerning.
RFE:
Could IBM please modify Maximo so that when tasks are converted to WOs, the WOACTIVITY is set to WORKORDER, not ACTIVITY?
From IBM Support:
TS006181298
Nov 04, 2021, 11:50
We were discussing with product designer about this issue that you reported, and after investigating it, he mentioned this is working as expected because Maximo will not change the original class of the record in this scenario. What Maximo does is remove the "istask" flag when a task becomes a parent of another task. Then he suggested delete the erroneous task and enter a child work order.
It could be considered as an enhancement on the product (not a bug), which means that this functionality is not currently present in Maximo, and that this cannot be fixed on the current version since the fix would require changes to the product architecture.
However, we understand your point and we see there is room for improvement.
Idea priority | Medium |
By clicking the "Post Comment" or "Submit Idea" button, you are agreeing to the IBM Ideas Portal Terms of Use.
Do not place IBM confidential, company confidential, or personal information into any field.
Thank you for your submission. This is not something that is being considered in the next several releases.