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Status Future consideration
Created by Guest
Created on Dec 10, 2021

Cancelling WO doesn't cancel task (with approved labor actual; non-zero hours)

Scenario:

  1. I have an approved WO that has a task. The task has:

  2. I can go ahead and cancel the WO, since the WO doesn't have any approved labor actuals with non-zero hours:

  3. However, when I look at the cancelled WO, I'm surprised to see that the task is still APPR.


If anything, I would have thought one of the following would have happened:

A. Maximo would prevent me from cancelling the WO, because the task has an approved labor actual with non-zero hours.

B. Or, Maximo would cancel the task too, despite the fact that it has an approved labor actual with non-zero hours.

It's unintuitive to me that Maximo cancelled the WO but left the task as APPR. Especially since the task is set to Inherit Status Changes=Yes.
I know there are rules about cancelling WOs (tasks are technically WOs), but I can't imagine why we'd want an approved task while the main WO is cancelled. (We'd never want workers to execute a task when the WO is cancelled.)


Could IBM consider changing that behavior -- so that a cancelled WO can't have approved tasks?

Support says it's not a bug: TS007779764

Idea priority Medium