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Status Future consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Feb 21, 2025

RELATED IDEAS

Support displaying the DISPLAYMESSAGE on Inspection Result Automation Script in Maximo Mobile

See this idea on ideas.ibm.com

It would be helpful to users if we could give a user-facing notification in the Mobile Inspections application when the action would result in the creation of a duplicate work order when the user clicks the automation script action. The notification should prompt the user to decide whether a new work order should be created.


In the web you can set set the DISPLAYMESSAGE field which would be displayed when the user clicks the automation script action. But in Maximo Mobile, this is not currently possible. As a result, inspections that are created daily will create duplicate work orders daily until the initial work order is completed.


This issue can be mitigated via autoscript on sync, but doing so deprives the user of choice. Sometimes, what appears to be a duplicate work order is actually a separate and distinct issue requiring a separate work order (to be assigned to a different team, for example).

Idea priority Medium
Needed By Quarter
  • Post comment
  • Guest
    Reply
    |     Mar 25, 2025

    As part of the review process, we strive to be transparent about our intentions with each enhancement suggestion. This is a tricky one, since automation scripts are executed server side and display message is set through the script. When in a connected mode and IF the decides to wait for the script to execute, potentially we can introduce a synchronous transaction and make the user wait for the server response. I'll keep it for future consideration. We value your feedback and thank you for allowing us the privilege of partnering with you in developing our products.

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